*New Shipping Fees for Orders to the United States
Fixed Rate for U.S. Shipping: $14.99 USD
We’d like to inform you of an update to our shipping fees for all orders sent to the United States. From now on, a fixed rate of $14.99 USD will be applied to shipping costs, regardless of the minimum order amount.
This adjustment is due to increased transportation costs and ensures that we continue providing a quality shopping experience with safe product delivery.
WINTER SHIPPING POLICY
During the winter season, we cannot be held responsible for cold-related damages, such as freezing (e.g., beverages). Cold-damaged items are not covered by our Vikings Protection policy. We recommend considering your local weather conditions before ordering, especially for items sensitive to low temperatures.
SUMMER SHIPPING POLICY
In the summer, we are unable to cover items melted by heat (e.g., protein bars). Heat-affected items are also excluded from our Vikings Protection policy. We advise checking the weather before ordering items that are sensitive to heat, as claims for melted products (e.g., bars, snacks, gummies) will not be accepted.
SHIPPING FEES
QUEBEC & ONTARIO
Free shipping on orders over $99.
Flat rate of $9.99 for orders under $99.
| Service | Delivery Time (Business Days) | Orders $0-99 | Orders $99+ |
|---|---|---|---|
| Standard | 1-3 days | $9.99 | Free |
| Express | 1-2 days | $14.99 | $14.99 |
| Pickup | Free | Free |
Please note that delivery times are approximate and not guaranteed.
CANADA (Other Provinces and Territories)
Free shipping on orders over $99.
Flat rate of $14.99 for orders under $99.
| Service | Delivery Time (Business Days) | Orders $0-99 | Orders $99+ |
|---|---|---|---|
| Standard | 1-5 days | $14.99 | Free |
| Express | 1-3 days | On request | On request |
| Pickup | N/A | N/A |
UNITED STATES
Fixed rate of $14.99 USD.
| Service | Delivery Time (Business Days) | Orders $0-99 | Orders $99+ |
|---|---|---|---|
| Standard | 1-5 days | $14.99 USD | $14.99 USD |
| Express | 1-3 days | On request | On request |
Please note that delivery times are approximate and not guaranteed.
Shipping to the United States only. For assistance, contact us at support@vikingsnutrition.com.
International Customs Duties and Taxes
International customers may be required to pay customs duties and import taxes, which are the customer’s responsibility. If these charges are declined, or the parcel goes unclaimed or is undeliverable after multiple attempts, it will be returned without reimbursement, and return shipping fees will be deducted from the store credit.
Special Conditions
- Exclusions from Free Shipping: Free shipping does not apply to items like Skinny/Slim Syrup, beverage cases, and orders exceeding 20 lbs.
- ProBites Shipping: To ensure freshness, ProBites are shipped only from October to May with an included ice pack at no extra cost. Remote area shipments are made at the beginning of the week to avoid weekend storage.
- Remote areas or oversized packages: Additional charges may apply for rural, remote areas or oversized/heavy shipments. We will contact you by email with details.
- PO Boxes: Subject to additional charges with Canada Post only, depending on size and weight.
Additional Information
- Shipping Times: Note that delivery times are approximate and not guaranteed. Orders placed on a Friday will ship the following Monday. Holidays and weekends are not included in the delivery timeline.
- Shipping Restrictions: If your address has shipping restrictions, please notify us before or during purchase. If you are unavailable at delivery, the package will be left in a safe location. Additional fees will apply if no secure spot is available, or if a signature is required.
- Address Changes: Any address change after shipment will incur additional fees based on the destination and delivery method.
- Liability in Case of Theft: Once delivery is confirmed by the carrier, we are not responsible for theft. Packages will be left at your door. If you live in an apartment or high-risk area, please request delivery with a signature, which may incur additional fees.